IMPORT / EXPORT OPS
The SMB operations manager
Owns customs paperwork and eats the cost of every misclassification.
New supplier, forty new SKUs, and the broker quotes a per-line fee with a three-day turnaround. Instead: paste each description, get the code, the rationale and the landed cost in seconds, and send the broker only the two rows the classifier marked low-confidence.
Classify new SKUs the day they appear, not the week after.
COMPLIANCE
The trade compliance manager
The decision maker. Needs consistent, auditable classifications the team cannot drift from.
Three people classify, three people classify differently. Tariffwise gives everyone the same engine, the same rationale format, and, in early access, one saved history, so "why did we file 6110 in March and 6109 in June?" has an answer with names and reasoning attached.
One consistent, defensible record across the whole team.
ECOMMERCE / DTC
The cross-border DTC brand
Hundreds of SKUs, thin margins, DDP checkout that must not lie.
International pricing built on the supplier invoice alone quietly loses money on every duty-heavy SKU. Classify the catalog, get the duty and tax per lane, and set international prices from the true landed cost. The landed cost calculator covers the freight-and-fees half of that math.
Prices built on landed cost, not on hope.
3PL / FORWARDER / BROKER
The 3PL and the broker desk
Classifies on behalf of many clients; the manual volume is the margin killer.
A forwarder's classification desk does the same lookup dance hundreds of times a week. Run client descriptions through Tariffwise first: the routine cases clear in seconds with a rationale you can forward, and human expertise concentrates on the rows that genuinely need it.
Cut per-shipment classification labor, keep the judgment calls.
FINANCE
The finance and procurement lead
The budget owner. Cares about duty overpayment, penalty exposure and broker spend.
Duty overpaid on a wrong code never announces itself; it just recurs on every entry. Finance uses Tariffwise to sanity-check the codes behind the biggest duty lines and to model broker-fee replacement with the ROI numbers on the pricing page.
Duty spend you can explain line by line.